FAQ & Shipping Info

Frequently Asked Questions

Ordering & Payment

How do I place an order?
Browse the store and add items to your cart, or message us directly on WhatsApp at +965 949 83977 or Instagram DM @Q8Curator. We are happy to assist with any purchase.

What payment methods do you accept?
We accept KNET, credit/debit cards, and bank transfer. Payment details will be confirmed at checkout or via WhatsApp.

Are your products authentic?
Yes — 100%. All One Piece and Pokémon TCG products are sourced directly from authorised distributors and verified suppliers. Q8 Curator holds a valid MOCI online seller license.

Delivery & Shipping

Do you offer same-day delivery?
Yes, we offer same-day delivery within Kuwait for orders placed and confirmed before 2:00 PM. Delivery is available across most areas in Kuwait City and surrounding governorates. Contact us on WhatsApp to confirm your area before ordering.

How long does standard delivery take?
Orders confirmed after the same-day cutoff will be delivered the next day. We will always confirm your delivery window via WhatsApp.

Do you ship internationally?
Currently we deliver within Kuwait only. Follow us on Instagram for updates on international shipping.

Products

What do the card condition grades mean?
We use standard TCG grading: NM (Near Mint) — virtually no wear; LP (Lightly Played) — minor surface wear; MP (Moderately Played) — visible wear but fully playable; HP (Heavily Played) — significant wear. Condition is always listed on the product page.

What is The Vault?
The Vault is our collection of high-value graded slabs and rare vintage cards. These items are priced by negotiation — submit an offer through the product page and we will get back to you within 24 hours.

Can you source a specific card for me?
Yes. Use the Source Cards page to submit your request or message us on WhatsApp. We specialise in sourcing rare and hard-to-find TCG items from global markets.

Contact Us

Still have a question? Reach us on WhatsApp at +965 949 83977 or Instagram DM @Q8Curator. We typically respond within a few hours.